Privacy Policy

Privacy Policy and Cookie Policy of Muuttotrip

1. Privacy Policy
The Privacy Policy is based on the EU General Data Protection Regulation (GDPR), which regulates the rights of EU citizens regarding data protection and the confidential handling of personal information.

2. Data Controller
Muuttotrip
Kalevantie 11, 20520 Turku
info.muuttotirp@gmail.com
Business ID: 2929128-6

3. Register Name
Customer register of Muuttotrip's website

4. Basis for Maintaining the Register
Personal information provided through the website contact form, email is processed for the purpose of managing customer relationships. Anyone who contacts through these channels is considered a customer.

5. Purpose of the Register
The personal information stored in the register may be used for the following purposes:
• Internal statistics
• Implementation and improvement of customer service, such as service enhancements
• Conducting customer surveys
• Promoting marketing and sales activities
• Information Stored in the Register

6. The register may contain the following information:
Customer-provided contact details, as entered by the customer in the website's contact form, sent via email: name, email address, phone number, and any additional information provided by the customer.

7. Disclosure of Information
By default, we do not disclose customer information to third parties. However, we may disclose information for scientific or statistical research without separate consent, provided that the recipient cannot be identified from the disclosed data. Additionally, we may share information for customer research conducted by a third party. We have ensured that all our service providers comply with data protection laws.

8. Data Security
Muuttotrip takes all reasonable measures to protect customer privacy and ensure data security. We employ appropriate physical and technical means to keep the collected information secure. The register is accessed only by authorized personnel whose responsibilities include using the register.

9. Customer Rights Regarding Personal Data Processing
Customers have the right to access the information stored in the Muuttotrip website's register and request correction of any inaccurate data. Customers may also request the deletion of all personal data associated with them from the service. Requests must be made in writing to the data controller. The data controller may ask the requester to provide proof of identity. The information will be provided to the customer within a reasonable time. If the data controller fails to comply with applicable data protection regulations, the customer has the right to file a complaint with the supervisory authority.

10. Changes to the Privacy Policy and Cookie Policy
We continuously improve our services and reserve the right to modify this Privacy Policy and Cookie Policy. Legislative changes may also necessitate updates. Therefore, we recommend that customers periodically review the contents of the Privacy Policy.

11. User-Submitted Information on Our Website
We collect user-submitted information, such as name, phone number, and email address. User-submitted information is collected through forms provided by Wix.com Ltd., via email.

11.1 Storage Period for Personal Data
The collected information is retained only for as long as necessary to maintain the customer relationship.

11.2 External Services and Cookies on Jurtta Ltd.'s Website
Our websites, maintained by Muuttotrip, collect both user-submitted information (contact forms, inquiries) and automatically collected information.

12. Cookie Policy
We occasionally store information on your device in the form of cookies. A cookie is a small text file that the internet browser saves on the user's device. Cookies are placed on the user's device only when the user visits a specific website. Only the server that sent the cookie can later read and use it. Cookies or other technologies do not harm the user's device or files, and cookies cannot be used to run programs or spread malware. Users cannot be identified based on cookies alone.

The purposes of using cookies include analytics, improving marketing and communication efforts. Cookies can be divided into subgroups: functional cookies, product development and business reporting, advertising reporting and targeting.

Some third-party tools or plugins necessary for the operation of the service may be used. These tools may include embeds from social media platforms or video services, or functionalities such as sharing or liking on social media. Such third-party plugins may also collect information about website users for purposes such as content recommendation or visitor tracking.

If desired, users can prevent their browser from using cookies, delete stored cookies, or request browser notifications for new cookies. Instructions for removing or rejecting cookies can be found in the user's browser's help files. Rejecting or deleting cookies may affect the user experience on websites and prevent the utilization of certain functions and services.

For more information about cookies and Finland's cookie requirements, please visit the Finnish Transport and Communications Agency's website at https://www.kyberturvallisuuskeskus.fi/fi/toimintamme/saantely-ja-valvonta/luottamuksellinen-viestinta.

We store cookies from the following third parties when a user visits our website: Google Analytics, Google Maps, Google Adwords, Google Tag Manager, Meta Pixel. For more information about the specific third-party cookie policies, please refer to the links below:
Meta: https://www.facebook.com/policies/cookies/
Google: http://www.google.com/intl/en/policies/privacy/

We reserve the right to update our cookie policies due to service development or compelling legislation.

If users do not want the website to collect this information, they can configure their browser to reject cookies. Instructions for deleting and rejecting cookies can be found in the user's browser's help files. Rejecting or deleting cookies may affect the user experience on websites and prevent the utilization of certain functions and services.

Contact Information
If you have any questions about our cookie policy or privacy practices, please contact us at info.muuttotrip@gmail.com